YANG MING (UK) LIMITED
Export booking Rules & notes of guidance
Please check the booking confirmation sent, which
details the booking made in accordance with the information provided. Should
any of the details contained within the booking confirmation require amendment,
please confirm in writing on e-mail to firstname.lastname@example.org and follow up with a telephone call to Yang Ming (UK) Limited on
01708 776925 to confirm our safe receipt. Only upon your receipt
of a revised YMUK Booking Confirmation Form from us will your amendment or
cancellation be valid.†
Yang Ming (UK) Limited does not accept any
responsibility for any costs and/or consequences incurred resulting from
information provided verbally that is subsequently disputed from what is
indicated within the booking confirmation.
Customers must provide both a quote
reference and a filing reference at time of booking. Bookings will
be invoiced in accordance with the Quote reference supplied at time of booking.
If an incorrect or invalid quote reference is supplied, booking will be rated
in accordance with Yang Ming's highest tariff in force at time of shipment. Yang
Ming accepts no responsibility for incorrect/expired Quote References provided.
- YMUK Reserves the right to
charge a cancellation fee in event of any booking being reduced or
cancelled after booked vessel receiving at the port of Loading has
commenced. This fee also applies when a customer reduces the number of
containers in a booking, transfers container(s) to a different vessel or
if container(s) fail to arrive before terminal cut-off. The charge also
applies to "Lost slots" in event of OOG bookings.
- Please note any haulage
cancelled after 12 noon two working day prior to the day of loading will
be subject to a wasted journey charge being applied at the full and actual
cost of the journey or £400 whichever is greater. Bookings cancelled prior
to 12 Noon two working day prior to the day
will be considered on a case by case basis and if a charge has been
incurred, this will be for the account of the booking party. Booking
cancellations are to be advised by telephone immediately on 01708 776925
and confirmed in writing on e-mail to email@example.com
- Any containers collected
from depot either under Merchant or Carrier Haulage arrangement which are
subsequently returned empty to stock will be subject to both container
usage charge and lift on Ė lift off charges in accordance with YM tariff
in force at time. These charges are in addition to any wasted journey
charge applicable as above.
- Whilst every effort will be
made to position container (s) at the date & time requested, Yangming
(UK) Ltd does not accept responsibility for any extra charges and / or
liabilities howsoever arising including, but not limited to any
consequential losses, as a result of unforeseen delays howsoever incurred.
For container collections with a booking time 0600
hrs up to 0900hrs (Mon-Fri) & all weekend / Bank Holiday deliveries†††† , The booking time advised is considered as
an advisory only of the preferred arrival time. A time of up to 60 minutes
before or 60 minutes after the booked time is considered as on time. ††††††††††††††††
In the event Yang Ming have given prior notice of a
collection arrival time of more than one hour outside of the preferred arrival
time and this is accepted by the Customer, then arrival within this time is
considered to be on time.††††††††††††††††††††††††††††††††††††††† ††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††† †††††††††††††††
If the revised eta is not accepted, free time of
vehicle detention will commence from the time of arrival. In the event,
containers that are en-route or have arrived in
accordance with above, are rejected, a cancellation fee amounting to the total
round trip costs will apply or £400 plus VAT whichever is greater.† Containers already collected from the
container yard prior to cancellation or wasted journey including any containers
returned empty to our stock under merchant haulage basis, will also be subject
to depot lift and container usage charges per Yang Ming tariff in force at the
time of booking.
- The vehicle / container
provided will be suitable to carry the payload declared at time of booking.
Any claims, liabilities, further costs, expenses and/or fines associated
with, arising from or incurred as a result ( including by virtue of the
denial of a defence) of, a container weight being mis-declared
, will be for merchants account
- It is the responsibility of
the merchant to ensure that the payload of containers loaded for export
shipment does not exceed the maximum payload of the container provided
and/or the limits allowed by the laws of the countries of origin and
- 3 hours are allowed to
complete the loading of the container, from booked load time or arrival
time of the container at the merchants premises whichever is the latter.
After expiry of the 3 hours, a vehicle detention rate of GBP 55 per hour
or part is applicable for the first 2 hours or part & GBP 110 per hour
or part thereafter. However should the cargo not be immediately available
upon arrival of the vehicle, or in Yang Ming (UK) Ltd.ís opinion the
vehicle is delayed at the load point for an unreasonable period of time,
then Yang Ming (UK) Ltd reserves the right to withdraw the vehicle and all
costs arising from this action will be for the merchants account. These
costs could be significantly higher than your
quoted inland haulage.
- All containers must arrive
on quay the working day prior to vessel arrival and UCR data not advised
at time of booking must be provided to the YMUK business support
department on e-mail to firstname.lastname@example.org in a timely fashion in
order this information may be updated in to the Port's computer system
(Destin8 or CNS) linked to CHIEF prior to cargo arriving at the port in
order clearance for export shipment may be obtained.
- It is the merchantís
responsibility to provide VGM data within sufficient time prior to the
vessel VGM cut-off, this is available on request.
YM require following VGM data to be provided,
failure to do so may result in additional costs for merchants account:
Method of weighing (SM1 or SM2)
Name of party providing the declaration
- Any containers delivered to
the port of Loading prior to vessel opening date, will be subject to
vessel re-nomination, location change & Demurrage charges at Yang
Ming's tariff rate applicable at time of shipment. All other ports may
also be subject to conditions & charges as per local practice, details
available on request.
- In the interests of security
and to satisfy the requirements of Customs Authorities in some countries,
bolt seals provided by Yang Ming must be affixed to all containers. It is
the Merchants responsibility to ensure that a Yang Ming bolt seal is
securely affixed to the container before departure from the merchantís
premises and the seal number recorded for inclusion on the bill of lading.
Yang Ming (UK) Limited respectfully advise that
failure to declare the seal number (s) on your shipping instructions will
constitute Yang Ming considering the shipping instructions incomplete. A delay
in documentation production will occur whilst said information is sought &
moreover, a charge will be imposed of £50 per container to cover additional
costs incurred obtaining said missing information.
Any claims, liabilities, further costs, expenses
and/or fines associated with, arising from or incurred as a result (including
by virtue of the denial of a defence) of, a container not being sealed or being
sealed with anything other than a secure Yang Ming bolt seal and/or the
merchant failing to record and provide the seal number in good time, shall be
for the Merchants account.
Customers are also directed toward the Yang Ming
Marine Transport Corp bill of lading & in particular clause 9 - 'Container
packed by merchant - merchant's responsibility'.
- If hazardous cargo forms any
part of the load, please confirm all details in writing immediately
to email@example.com. Please allow at least 3 working days
prior to loading to enable processing.
Hazardous cargo must be presented by the shipper
for shipment in accordance with the IMDG code and additional regulations
pertaining to the country of destination. Containers must be properly placarded & be accompanied by a signed packing
Hazardous containers delivered to the port by the
merchant prior to acceptance by Yang Ming (or in the case of a chartered
vessel, the relevant vessel operator), are at the merchants own risk. The
Merchant accepts that carrier haulage can only be arranged once cargo is
accepted by Yang Ming and/or the relevant vessel operator. Furthermore,
transport arrangement may require 2 working days between time of acceptance and
- If out of gauge cargo forms
any part of the booking, the merchant is responsible for providing
accurate dimension, length, width & height, & gross weight which
is to include any securing materials utilised.
- If refrigerated cargo forms
any part of the booking, please ensure you have advised the correct
temperature setting & that this is confirmed on the booking
confirmation sent to you. It is also important to advise whether container
vents are to be open or closed
- For merchant haulage
Once loaded, customer must provide on email to
firstname.lastname@example.org & cc email@example.com, details for terminal
booking according to below format.
Booking Ref / Vessel / Port of Destination /
Container number / Size / Cargo Wt. / Seal Number /
Refrigerated: Y/N Carrying Temp: Deg. C.
Class / UN / LTD QT - Y/N / Marine Pollutant - Y/N
Out of Gauge (CMS) / Over Left Side / Over Right
Side / Over Height / Over length
- Yang Ming (U.K.) Ltd
reserves the right to cancel the booking made if, in their reasonable
opinion, the customer has failed to provide adequate information and / or
instructions or has provided inaccurate information relating to the goods.
In such circumstances any claims, liabilities, further costs, expenses
and/or fines associated with, arising from or incurred as a result (
including by virtue of the denial of a defence) of, shall be for the
- Export cargo shipping
instructions (bill of lading instructions) are to be provided in a timely
manner prior to vessel departure by e-mail to firstname.lastname@example.org or fax to 0203 006
8853. Shipping instructions should detail the container no(s) & seal
no(s) & additionally, whether required as part of the bill of lading
or not, the piece count, gross cargo weight & measurement for each
- For all destinations
requiring an AMS (Advanced Manifest Submission), bill of lading
instructions must be submitted a minimum of 2 working days prior to vessel
arrival at the port of loading. Any containers loading after this cut-off
are at merchants risk and still require skeleton instructions to be
submitted by the deadline with full instructions to be submitted no later
than 2 Hrs after final container on consignment has been loaded. Failure
to provide bill of lading instructions prior to deadline will incur late
instruction fee of USD 200.00 and may also risk short shipment. Any and
all charges incurred for short shipment will be for your account.
- Any Bills of lading
requiring amendment after AMS submission will automatically incur a fee of
USD 50.00 (USD 75.00 for Mexico) for each manifest amendment submitted.
These include any amendments necessary due to only Skeleton instructions
being initially provided.
- For Non AMS destinations
bill of lading instructions must be submitted before vessel departure, any
submitted after deadline will automatically incur late instruction fee USD
- For the latest information
on your booking following shipment, full vessel & container tracking
information may be found on the Yang Ming (UK) web site www.yangming.co.uk
You may also subscribe to receive regular updates direct to your email.
For more information, contact our sales department on 01708 776924 or email email@example.com
- All and any business
undertaken by Yang Ming (UK) Ltd and associated companies, including but
not limited to any advice, information and / or services provided, whether
gratuitously or not, is transacted upon their standard conditions of
trading for the time being in force, a copy of which will be provided on
May we take this opportunity to thank you for your booking and for your
continued support of Yang Ming Line. Should you wish
to express any comment about the Yang Ming service received, be it a
compliment, complaint or suggestion, we would welcome your feedback. Please
visit our web site www.yangming.co.uk & click on
customer feedback. Your comments will be incorporated in our continual review
of our service provided.
Registered address: 2nd Floor, 210 South Street, Romford, Essex, RM1
1TR. Registered in England No: 3311986 VAT: 691 0333 50