YANG MING (UK)
Export booking Rules & notes of guidance
- Please check the booking confirmation sent,
which details the booking made in accordance with the information
provided. Should any of the details contained within the booking confirmation
require amendment, please advise us immediately by email to email@example.com followed by a
telephone call to the Booking department at Yang Ming (UK) Limited on
01708 776925 noting the name of the person you have spoken to in order to
confirm safe receipt. Only upon your receipt of a revised YMUK Booking
confirmation from us will your amendment or cancellation be
valid. Yang Ming (UK) Limited does not accept any
responsibility for any costs and/or consequences incurred resulting from
information provided verbally that is subsequently disputed from what is
indicated within the booking confirmation.
- Customers must provide both a quote reference
and a filing reference at time of booking which are valid at the time
of shipment. Failure to provide either or both of
these references may result in the booking request being
delayed or rejected. Bookings will be invoiced in
accordance with the Quote reference supplied at time of booking. If an
incorrect or invalid quote reference is supplied, booking will be rated in
accordance with Yang Ming's highest tariff in force at time of shipment.
Yang Ming accepts no responsibility for incorrect/expired Quote References
- YMUK Reserves the right to charge a
cancellation fee in event of any booking being reduced or cancelled after
booked vessel receiving at the port of Loading has commenced. This fee
also applies when a customer reduces the number of containers in a
booking, transfers container(s) to a different vessel or if container(s)
fail to arrive before terminal cut-off. The charge also applies to
"Lost slots" in event of OOG bookings.
- Please note any haulage cancelled after 12
noon two working days prior to the day of loading will be subject to a wasted
journey charge being applied at £400 + VAT or the full and actual cost of the
journey whichever is greater. Please note that the full cost may be
considerably more that the haulage rate quoted since it will not include
any discount. Bookings cancelled prior to 12 Noon two working days prior
to the day of collection will be considered on a case
by case basis and if a charge has been incurred, this will be
for the account of the booking party. Booking cancellations are to be
advised by telephone immediately on 01708 776925 and confirmed in writing
on e-mail to firstname.lastname@example.org
- 1.1 Whilst every effort will be made to
position container (s) at the date & time requested, Yang Ming (UK)
Ltd does not accept responsibility for any extra charges and / or
liabilities howsoever arising including, but not limited to any
consequential losses, as a result of unforeseen
delays howsoever incurred.
1.2 For all container collections, the booking time
advised is considered as an advisory only of the preferred arrival time. A time
of up to 60 minutes before or 90 minutes after the booked time is considered as
1.3 In the event that
Yang Ming have given prior notice of an arrival time of more than 60 minutes before
or 90 minutes after the preferred arrival time and this is accepted by the
customer, then arrival within this time is considered as on time.
1.4 Free time of vehicle detention will commence
from the time of arrival. In the event containers that are en-route or have arrived in accordance with 1.1 to 1.3
above are rejected, a cancellation fee amounting to the total round trip cost or £400 whichever is greater plus container
usage and lift charges will be due.
1.5 Any wasted
journeys, cancellation or container usage fees will be subject to VAT
Containers already collected from the container yard prior to
cancellation or wasted journey including any containers returned empty to our
stock under merchant haulage basis, will also be subject to depot lift and
container usage charges per Yang Ming tariff in force at the time of booking.
- The vehicle / container provided will be
suitable to carry the payload declared at time of booking. Any claims,
liabilities, further costs, expenses and/or fines associated with, arising
from or incurred as a result (including by virtue of the denial of a defence)
of, a container weight being mis-declared , will
be for merchants account
- It is the responsibility of the merchant to
ensure that the payload of the cargo loaded for export shipment does not
exceed the maximum payload of the container provided and/or the limits
allowed by the laws of the countries of origin and destination.
- 3 hours are allowed to complete the loading of
the container, from booked load time or arrival time of the container at
the merchants premises whichever is the
latter. After expiry of the 3 hours, a vehicle detention rate of GBP 60
per hour or part is applicable for the first 2 hours or part & GBP 120
per hour or part thereafter. However should
the cargo not be immediately available upon arrival of the vehicle, or in
Yang Ming (UK) Ltd.s opinion the vehicle is
delayed at the load point for an unreasonable period of time, then Yang
Ming (UK) Ltd reserves the right to withdraw the vehicle and all costs
arising from this action will be for the merchants account. These costs
could be significantly higher than your quoted inland haulage.
- It is recommended (where required) loading
references are supplied at time of booking but references must be advised
at least 1 full working day prior to booked loading date & time to
Yang Ming (UK) Ltd Booking dept, email@example.com.
In the event of late provision of a load reference (where
required), a late loading reference advice charge of £90 will be applicable.
This is in addition to any vehicle detention that is incurred as a result of delayed loading of the vehicle presented
whilst the reference is obtained & passed on to the haulier.
- All containers must arrive on quay the working
day prior to vessel arrival and UCR data not advised at time of booking
must be provided to the YMUK business support department on e-mail
to firstname.lastname@example.org in a timely fashion in
order this information may be updated in to the Port's computer system
(Destin8 or CNS) linked to CHIEF prior to cargo arriving at the port in
order clearance for export shipment may be obtained.
- It is the merchants responsibility to provide
VGM data within sufficient time prior to the vessel VGM cut-off, this is
available on request.
YM require following
VGM data to be provided, failure to do so may result in additional costs
for merchants account:
Method of weighing
(SM1 or SM2)
Name of party
providing the declaration
- Any containers delivered to the port of
Loading prior to vessel opening date, will be subject to vessel
re-nomination, location change & Demurrage charges at Yang Ming's
tariff rate applicable at time of shipment. All other ports may also be
subject to conditions & charges as per local practice, details
available on request.
- In the interests of security and to satisfy
the requirements of Customs Authorities in some countries, bolt seals
provided by Yang Ming must be affixed to all containers. It is the Merchants
responsibility to ensure that a Yang Ming bolt seal is securely affixed to
the container before departure from the merchants premises and the seal
number recorded for inclusion on the bill of lading.
Yang Ming (UK)
Limited respectfully advise that failure to declare the seal number (s) on your
shipping instructions will constitute Yang Ming considering the shipping
instructions incomplete. A delay in documentation production will occur whilst
said information is sought & moreover, a charge will be imposed of £50 per container to
cover additional costs incurred obtaining said missing information.
liabilities, further costs, expenses and/or fines associated with,
arising from or incurred as a result
(including by virtue of the denial of a defence) of, a container not being
sealed or being sealed with anything other than a secure Yang Ming bolt seal
and/or the merchant failing to record and provide the seal number in good time,
shall be for the Merchants account.
Customers are also
directed toward the Yang Ming Marine Transport Corp bill of lading &
in particular clause 9 - 'Container packed
by merchant - merchant's responsibility'.
- If hazardous cargo forms any part of the load,
please confirm all details in writing immediately to email@example.com.
Please allow at least 3 working days prior to loading to enable
Hazardous cargo must
be presented by the shipper for shipment in accordance with the IMDG code and
additional regulations pertaining to the country of destination. Containers
must be properly placarded & be
accompanied by a signed packing certificate.
delivered to the port by the merchant prior to acceptance by Yang Ming (or in
the case of a chartered vessel, the relevant vessel operator), are at the merchants own risk. The Merchant accepts that carrier
haulage can only be arranged once cargo is accepted by Yang Ming and/or the
relevant vessel operator. Furthermore, transport arrangement may require 2
working days between time of acceptance and loading time.
- If out of gauge cargo forms any part of the
booking, the merchant is responsible for providing accurate dimension,
length, width & height, & gross weight which is to include any
securing materials utilised.
- If refrigerated cargo forms any part of the booking,
please ensure you have advised the correct temperature setting & that
this is confirmed on the booking confirmation sent to you. It is also
important to advise whether container vents are to be open or closed
- For merchant haulage bookings.
Once loaded, customer
must provide on email to firstname.lastname@example.org & cc
email@example.com, details for terminal booking according to below
Booking Ref / Vessel
/ Port of Destination / Container number / Size / Cargo Wt. / Seal Number /
Carrying Temp: Deg. C.
Class / UN / LTD QT -
Y/N / Marine Pollutant - Y/N /
Out of Gauge (CMS) /
Over Left Side / Over Right Side / Over Height / Over length
- Yang Ming (U.K.) Ltd reserves the right to
cancel the booking made if, in their reasonable opinion, the customer has
failed to provide adequate information and / or instructions or has
provided inaccurate information relating to the goods. In such
circumstances any claims, liabilities, further costs, expenses and/or fines
associated with, arising from or incurred as a result ( including by virtue of the denial of a defence)
of, shall be for the Merchants account.
- Export cargo shipping instructions (bill of
lading instructions) are to be provided in a timely manner prior to vessel
departure by e-mail to firstname.lastname@example.org or fax to 0203 006 8853. Shipping
instructions should detail the container no(s) & seal no(s) &
additionally, whether required as part of the bill of lading or not, the
piece count, gross cargo weight & measurement for each container.
your shipment requires OBLs, you are welcome to arrange collection of
OBLs by yourselves or using your own courier service. Should you require
Yang Ming to arrange postage of OBLs this will be arranged under Royal
Mail Special Delivery Guaranteed by 1pm® at your own risk. Should you
require cost for this please check with our sales team for details.
In the event of lost OBLs an LOI & Bank/Cash guarantee will be
required prior to replacement BLs being issued, without exception.
- For all destinations requiring an AMS
(Advanced Manifest Submission), bill of lading instructions must be
submitted a minimum of 2 working days prior to vessel arrival at the port
of loading. Any containers loading after this cut-off are at merchants risk and still require skeleton
instructions to be submitted by the deadline with full instructions to be
submitted no later than 2 Hrs after final container on consignment has
been loaded. Failure to provide bill of lading instructions prior to
deadline will incur late instruction fee of USD 200.00 and may also risk
short shipment. Any and all charges
incurred for short shipment will be for your account.
- Any Bills of lading requiring amendment after
AMS submission will automatically incur a fee of USD 50.00 (USD 75.00 for
Mexico) for each manifest amendment submitted. These include any
amendments necessary due to only Skeleton instructions being initially
- For Non AMS
destinations bill of lading instructions must be submitted before vessel
departure, any submitted after deadline will automatically incur late
instruction fee USD 100.00.
- Yang Ming do not issue direct B/Ls on our
Transatlantic service. We can only issue a B/L in the
name of the booking party/ freight forwarder who booked the shipment with
YML. If you require actual shipper to be stated on the master B/L (Freight forwarder C/O) we can only do so
on the basis you complete a letter of indemnity, wording for which can be
provided upon request. Effective
August 2022 SOB Yang Ming can no longer issue a direct B/L on the
Transatlantic service even with an LOI. We can only issue a B/L in the
name of the booking party/ freight forwarder who booked the shipment with
- We can file AMS for actual shipper/consignee
for house bill on your behalf or if self-filing please advise shippers
- To avoid any issues with US customs &
border force please ensure consignee is a USA based address only. We ask that you include the following
details on your B/L instructions (if possible) to ensure prompt dispatch
Email address, Telephone number, Zip code
- Once AMS has been submitted YM do not allow
filing status amendment from Auto-NVOCC to Non-Auto-NVOCC or vice versa,
this is non-negotiable regardless of fines you/your Cnee
Please ensure your shipping instructions are accurate for AMS filing purposes
& adhere to the above as we will not be able to revise.
- For the latest information on your booking
following shipment, full vessel & container tracking information may
be found on the Yang Ming (UK) web site www.yangming.co.uk You may also
subscribe to receive regular updates direct to your email. For more
information, contact our sales department on 01708 776924 or email email@example.com
- All and any business undertaken by Yang Ming
(UK) Ltd and associated companies, including but not limited to any
advice, information and / or services provided, whether gratuitously or
not, is transacted upon their standard conditions of trading for the time
being in force, a copy of which will be provided on request.
May we take this opportunity to thank
you for your booking and for your continued support of Yang Ming Line. Should
you wish to express any comment about the Yang Ming service received, be it a
compliment, complaint or suggestion, we
would welcome your feedback. Please visit our web site www.yangming.co.uk & click on customer feedback. Your
comments will be incorporated in our continual review of our service provided.
Registered address: 2nd Floor, 210
South Street, Romford, Essex, RM1 1TR. Registered in England No: 3311986 VAT:
691 0333 50